Product & billing support
Account access, report generation issues, subscription and invoice questions, feature feedback.
support@validatepros.comWe aim to reply within 2 business days.
Contact ValidatePros
Reach the right team by email. We do not run a phone line and don't collect contact information through this page — a direct email keeps a record for both of us.
Privacy & data requests
Data access, export, correction, or deletion requests, and questions about how your data is handled.
privacy@validatepros.comWe aim to acknowledge within 5 business days and complete within 30 days.
Legal & terms
Questions about the Terms of Service, DMCA notices, or other legal correspondence.
legal@validatepros.comWe aim to reply within 5 business days.
Security & responsible disclosure
Vulnerability reports and security concerns. Please include reproduction steps and affected URLs.
security@validatepros.comWe aim to acknowledge within 3 business days. Please do not test against other users' data.
Account locked out or urgent security issue?
Email security@validatepros.com with the subject line prefixed [URGENT]. Include the affected email address and a clear description. For lost access, do not share your password — we will never ask for it.
Response times are targets, not guarantees, and may be longer on weekends or public holidays.